Our Added Services
We offer a comprehensive package of services when you order with us are
Logistics and Customs Brokerage Support.
We organise the transportation for your order from our factory in India or our nearest storage to you, depending on the volume of request. Our existing facilities are between Latvia and Germany.
We will provide our best offer based on our existing logistics partners, selected by expert of the sector, and endeavour to respect the fastest delivery time possible.
Typically, to ship from our warehouses we take up to 5 to 10 working days for loads; whereas to ship from India, it will just take a little more: 45 to 60 working days.
Customs brokerage (hence all the papers handling) is included in our service and with it we offer to look after the duties on the products at the import in your country. All the costs coming with these commitments are typically calculated prior of the shipment and included in our offer.
For additional information and clarification, we remain available. You can contact our logistics responsible email@example.com .
It is in our best interest to offer a technical customer support for the process of integration of the ExaPhen polyols in your new or existing formulations. We can offer help both in English and Russian and guide to the final development and successful live testing. Our technical advisors are expert of the polyurethane sector and with an extensive knowledge of our products.
Before starting with your tests on the ExaPhen polyols we recommend to get together with our technical support in order to receive tips from those who have already worked with ExaPhen and can surely help you with saving precious time.
For a direct contact with our technical party, please do not hesitate to get in touch on firstname.lastname@example.org .
Multi-Lingual Sales Support.
Because we understand how communication is important when it is about dealing with important supplies for your productions, then we act as a consequence and we bring to our international panorama of clients a multi lingual sales and customer support. For now, we proudly offer our help and service in French, Russian, Turkish, Italian and Dutch.
For a direct contact with our sales team, please get in touch with email@example.com .